Practical Robot Resources

Key points for setup, troubleshooting and process simulation.

Service Inquiry

Frequently Asked Questions

How is an on-site visit scheduled?

After receiving your site location and preferred dates, we will discuss the scope of work and visit schedule.

Should I send a program backup first?

For your initial inquiry, send only the model and symptoms. Send backups and work materials after receiving instructions from our contact person.

Can I inquire while the production line is stopped?

Tell us whether production has stopped and include the alarm details. We will advise on available support dates after reviewing your inquiry.

Robot Automation Support

EMSYS 010 5525 5801 pdw@emsys.kr EMSYS Co., Ltd., 127-28 Cheomdangieop-ro, Sandong-eup, Gumi-si, South Korea